Covid Vaccine Information

Please wait to be contacted by Burvill House Surgery for your covid vaccine appointment.

Please access the link below for the vaccination guide

COVID-19 vaccination: guide for older adults - GOV.UK (www.gov.uk)

Directions and map for the Covid Vaccine Site

How to get to Bellingham Court 11 Jan 2021

Due to the covid pandemic and our work on the vaccine campaign we are extremely busy. Please be patient with us as calls may take longer to answer and routine appointments are limited. Urgent medical problems will be prioritised.

If you have concerns about coronavirus please access this link https://www.gov.uk/coronavirus for the most up to date information. You can also call go online to seek advice https://111.nhs.uk/ If you do not have online access please call 119.

If your call is life threatening please call 999.

If you do not need an appointment and for non-urgent calls please call after 11am.

If you are over 50 and waiting for the COVID vaccination please do not call to book. We will call you over the coming weeks.

If you are a front-line nhs or social care worker and need a covid vaccine please submit an e-consultation message to the surgery (use the get started link below under eConsult), we will then contact you.

Our Staff cannot accept prescription requests over the telephone. If you need medication urgently please speak to your pharmacy. Medication requests can be submitted online or by posting a paper request into the locked box outside the surgery building.

Appointments are bookable every day from 8.30 am. We are offering telephone, email and video consultations as well as face to face appointments. All requests will be dealt with on a case by case basis.

COVID19 Advice For Parents When Child Unwell or Injured

First Point Physio Service

If you would like to see our First Point Physio Team please book direct:
07932 033544 / info@firstpointphysio.co.uk

Welcome to Burvill House Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Parking

There is no parking for patients at Burvill House Surgery. Please use the public car parks nearby. Please be respectful of the residents in Dellfield Road.

Requesting copies of results

Patients please allow 7 days turnaround time for requesting copies of your results. Please ensure if you need these for a hospital appointment you request them at least 7 days before your appointment.

General Data Protection Regulation (GDPR)

From 25.5.18 the law is changing regarding data protection. We have updated our Privacy Statement and have produced a Children's Privacy Information leaflet. These can be found in the Data Protection section of our website.

As part of the new regulations that came into force on 25/5/18 we are removing mobile numbers from patients records when they are aged 16 and 17 and the mobile number clearly belongs to a parent. If you would like this number re-instated on your medical records you will need to inform us by completing a consent form.

Cancer Screening

Bowel Screening Helpline: 0800 707 6060

Breast Screening Helpline: 01582 497599

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Extended access

From April 2018 you will be able to access extended GP services between 6.30-8.00pm Mondays to Fridays and between 8.00am to 4.00pm on Saturdays and from 8.00am to 12.00pm on Sundays. These extra appointments will all be at Spring House Medical Centre (across the road from the UCC - Ascots Lane AL7 4HL). To find out more, or to book an appointment, please speak to one of our reception team or visit the following website:

Ephedra Healthcare Ltd - www.ephedrahealthcare.co.uk

It is likely that you will not see a GP or nurse from this practice at one of these appointments. Do ask our reception team when you call whether you would like one of these Extended Access appointments. There are a few same day appointments on Saturday and Sunday at the Extended Access hub - please call 01707 294 358 to book these.

We will still be open every other Tuesday evening and every other Saturday morning at Burvill House Surgery as usual.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.