GP Services are busier than ever before! Delivering more appointments but in a different way. For an explanation please see Latest News on the right of the screen. 

All the healthcare staff working in general practice are facing a big increase in demand for their services, so your patience is really appreciated.

Do you have any of the following: Asthma, Cancer, CHD, COPD, Diabetes, Mental Health, Osteoarthritis, Pain or Stroke?

If so please click the link to our 'long term conditions' section for helpful support groups.



Please Remember - If your call is life threatening please dial 999!

If you do not need an appointment and for non-urgent, calls please call after 11am.

Appointments are bookable every day from 8.30 am. We are sorry but Online appointment booking is not available at the present time. We are now booking GP appointments on the day by telephone and these consultations can be by Telephone, Face to Face or video link. 

If you are able to use the e-consult system(link below) to describe your symptoms and request advice or an appointment on line. This is the route recommended by the Patient Group and a doctor will get back to you within 24 hours. e-consultations are available 8.30am to 6.30pm Monday to Friday.

All appointment requests will be prioritised and dealt with on a case by case basis including face to face and  home visit appointments where necessary. For more information click the appointment tag at the top of this page.



COVID19 Advice - When Child Unwell or Injured


Our Staff cannot accept prescription requests over the telephone. If you need medication urgently please speak to your pharmacy. Medication requests can be submitted online or by posting a paper request into the locked box outside the surgery building.

First Point Physio Service

If you would like to see our First Point Physio Team please book direct:
07932 033544 / 


There is no parking for patients at Burvill House Surgery.  Please use the public car parks nearby. Please be respectful of the residents in Dellfield Road.

Requesting copies of results

Patients please allow 7 days turnaround time for requesting copies of your results.  Please ensure if you need these for a hospital appointment you request them at least 7 days before your appointment.

Extended access

You are now able to access extended GP services between 6.30-8.00pm Mondays to Fridays and between 8.00am to 4.00pm on Saturdays and from 8.00am to 12.00pm on Sundays. These extra appointments will all be at Spring House Medical Centre (across the road from the UCC - Ascots Lane AL7 4HL). To find out more please see the extended access link under further information on the right. Of course we will still be open at Burvill House on alternative Saturdays.

Non-emergency Patient Transport

Please click here to download Non-Emergency Patient Transport Service (NEPTS) leaflet.

(Site updated 19/07/2022)
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